TUOMI S.A.® (“TUOMI“) is committed to protecting the privacy of its customers and other users of its websites and shall treat any Personal Data (as defined herein) received hereunder with due care and as set forth in applicable data protection and privacy laws. This Privacy Police has been prepared in order to assist you in understanding what kind of information we collect in connection with our products and services and how we process such information.
This website [www.tagage.net], including any hereto-related pages maintained by TUOMI (collectively referred to as the “Site(s)“), is a Luxembourgish Site owned and controlled by TUOMI. The Site is subject to data protection and privacy laws of Luxembourg and in particular the Luxembourg Personal Data Act.
2. Policy Statement
3. Personal Data Collected
A. Information Provided to Us. When you register for our services, make a purchase or otherwise interact with us, we may ask you to provide us with the following information: your name, e-mail address, postal address, as well as user names, passwords and other such credentials that are used to authenticate users of the Sites and to validate the user’s actions or that may be needed to provide you with the products and services you have requested or in order for us to communicate with you. In addition hereto, we may collect demographic information, e.g. [your gender, age, postal code and language preferences]. We may also collect other information provided by you, such as your consents, preferences, feedback and other comparable information provided. You are hereby also informed that certain non-identifiable information collected from you may become personally identifiable when you provide us with your Personal Data. We may also, in accordance with applicable law, collect Personal Data from list-rental companies and other such publicly available sources and personal data files. Our services may also allow you to submit information about other individuals, for example, if you make an order for a product that you wish us to send directly to another addressee. We recommend that prior to any such submission you check that you have adequate permission for the transmission of such information to us.
B. Other Transactions with Us. We will collect or ask for information relating to any purchase made by you and/or your use of our services as well as in connection with other possible interactions with us. Such information may include, e.g. details of the queries or requests you have made, the products purchase and sold and services rendered (including thereto-related delivery details), financial details (including payments made, credit card details, billing address, credit checks and other comparable financial information), details of agreements between you and us, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may also, in compliance with applicable law, record your communication with our customer care, our service center or helpdesk, or with other such contact points.
C. Surveys and Competitions. We may also, in accordance with applicable law, incidentally and from time to time send you e.g. using surveys or contact you with the opportunity to enter competitions. Your participation in any survey or competition is voluntary and you are under no obligation whatsoever to reply to any surveys sent to you or to take part in or enter into any competition.
D. Technical Information. In most cases, you may however visit our Sites or use our services without having to render specific information concerning your person. However, certain technical information is collected as standard concerning your use of our services and Sites. Such information includes, e.g. your Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) click stream to, through and from our Site (including date and time), cookie number, products or services you viewed or searched for, the ad banners and other content you viewed and other such technical information your browser automatically provides us with or as may otherwise be collected in connection with certain services.
4. The Purposes for Processing Personal Data
We process your Personal Data for the following purposes. Please note that one or more purposes may apply simultaneously.
A. Communication and Marketing. We may use your Personal Data to communicate with you, e.g. to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may also use your Personal Data for marketing or research purposes, e.g. to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer from time to time. In addition, some of our products and services may be used to promote products and services belonging to Our Affiliates. However, we do not disclose your Personal Data to such companies or any other company for marketing purposes without your prior consent.
B. Provision of Services and Supply of Products. We may use your Personal Data to fulfill your requests, process your orders or as otherwise may be necessary in order for us to perform, enforce or otherwise give effect to the agreement between you and us, to ensure the functionality and security of our products and services, to identify you and to prevent and investigate fraud and other misuses.
C. Development of Our Products and Services. We may use your Personal Data to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services. In that case we may create aggregate and statistical information based on your Personal Data. We may also use your Personal Data to personalize our offering and to provide you with service options that are more relevant to you, e.g. to make recommendations and to display customized content and advertising in our Sites. We may combine Personal Data collected in connection with your use of a particular product and/or service with other Personal Data we may hold about you, except where such Personal Data was collected for a different purpose.
5. Sharing of Personal Data
We do not sell, lease, rent, distribute or otherwise disclose your Personal Data to third parties unless required or permitted to do so by applicable law or otherwise stated below. In any case your Personal Data shall not be transferred to any countries outside the European Union (EU) or the European Economic Area (EEA).
A. Your Consent. We may share your Personal Data if and when we have your consent to do so, but only to such an extent as allowed by your consent.
C. Mergers and Acquisitions. In case we decide to sell, merge or otherwise reorganize our business, we may be requested and/or obliged to disclose Personal Data to prospective or actual buyers, including their advisers.
6. Data Quality and Security
We take all reasonable steps to ensure that the Personal Data we have collected is accurate and up-to-date and to delete out of date or otherwise incorrect or unnecessary Personal Data. We recommend that you access your Personal Data from time to time, where applicable, as certain services may allow you to amend, modify or otherwise to manage your user profile, in order for you to ensure that your Personal Data is accurate and up-to-date. Furthermore, please be informed that it is your responsibility to provide us with accurate details as well as to update the Personal Data you have provided us with in case of any changes.
We take appropriate technical and organizational information security measures to prevent and minimize risks associated with providing Personal Data. Such measures may include, where appropriate, e.g. the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your Personal Data against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction to your Personal Data.
8. Your Rights Concerning Collected Personal Data
In case you require information about what Personal Data we hold about you or you want to replenish, rectify, anonymise or delete any incomplete, incorrect or outdated Personal Data, or you want us to cease processing your Personal Data for the purpose of sending promotional materials or direct marketing or for the performance of market research or on other compelling legal grounds, you may, as appropriate and in accordance with applicable law, exercise such rights by contacting us at firstname.lastname@example.org.
Please note that in certain cases, especially if you want us to delete or cease the processing of your Personal Data, the aforementioned may also mean that we may not be able to continue to provide the services in question to you.
9. Validity and Change Management